FAQ - EZ Off-Grid Online Orders
Typically, orders are processed and shipped within 1-5 business days. However, under certain circumstances, it may take up to 2 weeks for your order to be shipped. We strive to ensure timely delivery and will keep you updated on the status of your shipment.
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination.
We want you to be completely satisfied with your purchase. If you need to return an item, you can do so within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging. Please visit our return policy page for detailed instructions on how to process a return.
Our customer support team is here to help with any questions or concerns you may have. You can reach us via email at support@ezoffgrid.com, or by phone at (123) 456-7890 during our business hours, Monday through Friday, 9 AM to 5 PM (EST). Additionally, you can use the contact form on our website for any inquiries.
We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options as indicated during the checkout process.
